Shipping Policy

 Enwish delivers the products purchased by you through its authorized delivery partners and not by itself.

All products/orders are processed for delivery/shipment after successful pre-payment (except in the case of COD orders).

The delivery of the products/orders is processed at an address which is provided by you. Enwish or its service providers (delivery partners) do not have an obligation to verify the details of the delivery address provided by you. You agree and understand that Enwish shall not be responsible in any manner whatsoever for:

a)     delivery of the Product(s) at a wrong address furnished by You;

b)  any loss and/or damage to you due to incorrect, incomplete, and/or false information   furnished by You;

c)     or any deficiency in payment of consideration payable towards the Product(s) purchased on the Site.

Delivery usually takes 3-4 working days after acceptance of an order. Delivery times are influenced by product availability, the geographic location of customers, the customer’s shipping destination, and the courier partner’s time to deliver the products to the customer’s location. Whilst Enwish will aim at delivering the products to you at the earliest, the delivery may be delayed in case of force majeure events, festivals, or under circumstances that may be beyond the control of Enwish. In such a situation, Enwish will deliver the products to you at the earliest possible time.

Some situations that may result in your order being canceled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department, or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card/ debit card/ any other mode of payment has been charged, the said amount will be reversed into your Account/ as the case may be to the source of the payment within a period of 30 working days.